Exchange Policy
Daiki Clothing Exchange And Return Policy
Ordered the wrong size? It can be exchanged. Several Special actors are considered during exchange.
- We accept exchange requests within 2 days of delivery.
- The exchange process can be take up to 7 working days.
- An exchange Charge LKR 400 will be applied.
- If the same item ( Design) is available, we will exchange it directly. If not you can choose another item of equal value.
- Please send the item back to us using Registered post or courier service of your own choice, at your own cost.
- When returning the item to us please make sure the parcel is safely packed. ( ⚠️ Items received with any damages will be not exchanged. ⚠️)
- Ones we received the returned parcel, we will inspect for any damages.
- If the item is in acceptable condition, we will process the exchange.
The following conditions apply when making a return.
- The tag must be attached.
- Item must not be worn, washed or damaged.
- Must be packed safely and send it back to us with the invoice.
To start the exchange procedure please contact us trough our WhatsApp number, ( 071 798 7066).